Every order starts as a sample.
Most never come back.
Opticomm runs the whole chain: catalogue, discovery, sampling, feedback, quotes and orders. One system, every stage tracked, nothing lost between the lab bench and the purchase order.
Integrated with DHL, FedEx, Indiamart and other delivery services and platforms.
Why Opticomm?
With Opticomm
Your sampling process is invisible
Sampling decides the sale in this industry. It is also the only stage nobody measures.
No trail
Manufacturing, packaging and dispatch live in spreadsheets, calls and chat threads. Nobody can answer where a sample is without asking three people.
No follow-up
Buyers test for three to six weeks. Sales goes quiet, then calls once. By then the trial is over and a competitor has quoted.
No verdict on record
Results come back verbally or not at all. There is nothing written against the batch you actually shipped, so nothing to improve on.
No numbers
You know what a sample costs to make, pack and ship. You do not know what it earned.
60%
of dispatched samples never return a
documented verdict. That is where the
pipeline leaks
One platform across the full chain
From an unindexed spec sheet to a repeat purchase order.
Catalogue
AI cataloguing
Upload your spec sheets in the format you already use. Opticomm reads them and lists every compound, grade and property, then keeps the listing current as specs change.
Reach
Discovery that travels
Product pages written and structured for search engines and AI assistants, so buyers in markets you have never sold into can find your exact grade.
Confidentiality
Samples and pricing stay private
Every vendor sees only their own records. Sample requests, batch details, quotes and negotiated rates are walled off per account, so nothing you offer one buyer is visible to another.
Sampling
Sample management
Manufacturing, packaging, batch number, dispatch, feedback. Every stage timestamped with a named owner, and every sample costed.
Conversion
Automated nurture
Email and WhatsApp sequences run through the testing window. Your team is alerted the moment a buyer replies, ready with the technical answer.
Commercial
Quotes, orders, auctions
Quotes, negotiation history, purchase orders, credit terms, forward auctions and reverse auctions. Every version saved and searchable.
Your processes, not a template
Opticomm is tested, robust and in production. It is also configured around how your business already runs.
Custom workflows and approval chains, matched to your plant and sales structure.
Strategic marketing consultation from the SGF Labs team, included.
Integrations with your CRM, Indiamart and your logistics partners.
Your spec sheet format supported as it is, with no retyping and no reformatting.
See your catalogue in Opticomm
Bring one spec sheet to the call. We will have it live in the platform before you leave.
Frequently Asked Questions
Will it read our spec sheet format?
Yes. Send it in whatever format you use today, including scanned sheets and legacy templates.
Does it replace our CRM?
No. It connects to it, and pushes sampling activity back so your pipeline stays in one place.
Can buyers order, or only enquire?
Both. Quotes and orders are supported, along with credit purchases, auctions and reverse auctions.
How long until we are live?
Most catalogues are published within two weeks. Large multi plant catalogues take a little longer.
Conversion
Automated nurture